There are hundreds, if not thousands of articles and books titled “How To Lead Millennials,” or “How To Manage Millennials.” This is not that. The Generational Matrix, along with the material covered in Gray Goldfish, offer a more comprehensive view on what it means to lead and work in an increasingly intergenerational workplace.
LATE JUNE 2019 Seven Reasons Being "Weird" Can Be Great for Your Business You’d be hard pressed to find anyone that would be thrilled to find out you thought they were weird. As a social defense mechanism, an aversion to weirdness comes naturally to most people....
In 2009, I had a moment of truth. This moment, surprisingly at Kimpton Hotels, changed the way I look at the customer experience.
Can’t believe we are on the doorstep of September. Here’s a video of five quick updates I wanted to share. I’m super excited about #5